Contact

Talk to a person.

Support answers questions about your account, verification, moderation decisions, membership and payments. Safety reports are always handled first.

Customer support

One channel for account, billing and moderation questions. Write from the email address registered to your account so we can identify you without asking for anything sensitive.

Support email address: info@sugarattraction.com
Support telephone number: +421 944 010 607
Support hours and response time: Monday to Friday, 9:00–17:00 (CET/CEST); we aim to answer within two business days.

Company details

The company identified here operates Sugar Attraction and is the controller of your personal data. For consumer matters the supervisory authority is the Slovak Trade Inspection Authority (Slovenská obchodná inšpekcia, www.soi.sk); for personal data it is the Office for Personal Data Protection of the Slovak Republic.

Registered company name: All2U services s.r.o.
Company number (IČO): 52500471
Tax ID (DIČ): 2121082458
Registered address: Karpatské námestie 10A, 831 06 Bratislava – Rača, Slovenská republika

Reporting something urgent

Every profile, conversation and message has a report action, and a report reaches an authorised reviewer directly. Use it rather than email if someone is putting you at risk — it carries the context we need. If you or someone else is in immediate danger, contact your local emergency services first.

Privacy requests

A copy of your data and permanent account closure are self-service: sign in and use the privacy section of your account. Correction and profile deactivation requests are handled by writing to support from the email address on your account; we verify the request against the account before acting on it. The Privacy Policy explains what each request does.

These are the registered details of the company that operates the service, as recorded in the Slovak Commercial Register. The full register entry and the VAT identification number are quoted in section 1 of the Terms of Service.